Client service is a critical part of our group health benefit plan offerings. We focus on building solid foundations and forging deep relationships with every client. Because customized health insurance solutions can become complex, you need a technician to bring it all together and make it work seamlessly. Our client service team makes self-funding easy.
We are in this together. Every client is wrapped with a full-service team that takes all the complexity out of the solution. Our specialized team acts as your main point of contact so you have access to expert guidance every day.
It’s easy to get lost in the numbers. While data is important—it’s what you do with it that matters. That’s why we won’t hand off a thick stack of meaningless reports. We will take you through actionable data and provide insight into how your plan is running, recommendations based on your goals, and keep you up to date on the latest market offerings.
Novo Benefits utilizes Springbuk to offer a 360 degree view of your population. This comprehensive tool allows us to isolate key cost drivers and trends, forecast future spend before it's too late to engage, view complete population of employees, spouses, and dependents, and stay connected with real-time alerts on your population.