The Account Manager maintains and expands relationships with assigned clients while representing the entire range of company products and services. The Account Manager should lead the customer account planning cycle and ensure assigned client’s needs and expectations are met by the company. The Account Manager is ultimately accountable for all aspects of the account from strategic planning to relationship building and thus should be able to see the big picture and be proactive in assessing needs and providing plan recommendations. They will also meet with each client on a quarterly basis to review plan performance, compliance, and strategic benefit development. Additionally, they will present the renewal to the client and manage the entire process until turned over to the Account Coordinator. Similarly will support Sales with new business opportunities.
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Novo Benefits is an equal opportunity employer.